Terms and Conditions

Trading License: Deena – The Farm Company is a trademark registered under White Grass General Trading, a sole proprietorship governed under the laws of the UAE. All receipts, invoices and payment details will be made through White Grass General trading.

Acceptance of Orders: All orders submitted through our website or Whatsapp are confirmed by return e-mail or message. No order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for delivery to certain areas; in this case collection must be made from your nearest collection point.

Delivery: Prices quoted include delivery to the front door of your house or office. Deliveries are normally made twice a week i.e. Saturday and Tuesday respectively unless otherwise specified in advance. Please contact us for more information by e-mailing info@deenafarms.com or by visiting www.deenafarms.com

Currency: Prices quoted are in UAE Dirham and all payments are to be made in UAE Dirham.

Payments: Cash payments are accepted on home deliveries.

Website: Deena – The Farm Company will use all reasonable endeavors to verify the accuracy of any information we place on the website but make no warranties, whether express or implied, in relation to its accuracy. The Deena – The Farm Company website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to Deena on the website or any transaction that may be conducted on or through the Deena website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade. We make no warranty that the Deena website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Deena website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Deena website and any information provided to or taken from the Deena website by you.

Product Image Depiction: All images of products depicted on the website are a for display and for better customer understanding and recognition, they are the closest ‘likeness’ of the product. The actual product may vary from the displayed image.

Confidentiality: We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We never supply customer’s information to third parties.

Other Conditions: We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. By using this website service you agree to these terms and conditions of website use. Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under UAE law.